Walmart Account Management Specialist

 

Description:

 

We are seeking a Walmart Account Management Specialist from Pakistan to join our dynamic team at SellerPlex. The chosen candidate will play a vital role in managing our Walmart accounts, ensuring optimal customer service and quality product listings.

Requirements:

  • Experience in Walmart Ongoing Account Management.
  • Familiarity with Walmart's WFS fee structures and reconciliation processes.
  • Background in Walmart PPC Management.
  • Detail-oriented and highly organized.
  • Exceptional communication and customer service skills.
  • Proactive problem solver.
  • Ability to work effectively under the guidance of the Account Manager.

Responsibilities:

  • Handle daily customer service tasks including creating response templates for FAQs, answering customer messages, and tracking received messages.
  • Conduct daily checks on product listings for quality, ensuring product detail pages adhere to shipping standards and resolve listing issues.
  • Audit Listings WFS Fees and handle discrepancies with Walmart Seller Support.
  • Monitor and reconcile WFS Missing units from Inbound Shipments.
  • Oversee WFS Lost and Damaged units reconciliation and create reimbursement cases.
  • Manage product replacements and refunds for defective or damaged products.
  • Address customer issues, offer issue pattern analysis, and answer Walmart On-page Questions.
  • Monitor Seller Scorecard notifications daily and create Seller Support cases as needed.
  • Handle shipment management including inventory replenishment and inbound shipment tracking.
  • Produce and maintain Spec Sheets, including error checks and Seller Central uploads.
  • Manage Walmart PPC campaigns, including audit, setup, optimization, and monthly reporting.

Organization Vapmotion
Industry Accounting / Finance / Audit Jobs
Occupational Category Walmart Account Management Specialist
Job Location Islamabad,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-08-29 3:41 am
Expires on 2024-12-05