Virtual Medical Assistant

Description:

We are seeking highly organized, presentable and detail-oriented Virtual Medical Assistant to support our medical team with various administrative and clinical tasks. The ideal candidates will have excellent English language communication skills (verbal and written), a solid understanding of medical terminology, and the ability to manage multiple tasks efficiently. This role is vital to maintaining smooth operations of a medical practice and ensuring high-quality service to patients.

Key Responsibilities:

• Manage patient appointments and scheduling

• Handle patient inquiries via Video Calling

• Update and maintain patient records in electronic health record (EHR) systems

• Coordinate communication between patients and healthcare providers

• Prepare and send out medical correspondence

• Assisting patients with their billing and pending payments

• Provide administrative support to the medical team as needed

Required Skills:

• Strong written and verbal communication skills in English language. Must be an active listener

• Proficiency in Electronic Health Record (EHR) systems

• Strong Knowledge of medical terminology and procedures

• Ability to work independently and as part of a team

• High level of attention to detail and accuracy

Education & Experience:

• Minimum graduation. MBBS and Pharm-D grads would be preferred

• Minimum 2-3 years of relevant experience required