Description:
As an Upwork Sales Specialist, you will be responsible for identifying and securing new business opportunities on the Upwork platform. Your primary focus will be on establishing and nurturing client relationships, understanding their needs, and positioning our company's services to meet those requirements. The role requires a strong understanding of the Upwork marketplace, excellent communication skills, and a proven track record in sales.
Key Responsibilities:
Upwork Business Development:
- Identify and pursue new business opportunities on the Upwork platform.
- Create and maintain a robust pipeline of potential clients.
Client Relationship Management:
- Build and nurture relationships with Upwork clients, understanding their goals and challenges.
- Serve as the main point of contact for clients and address their inquiries promptly.
Upwork Proposal Management:
- Develop compelling proposals tailored to client needs.
- Collaborate with the delivery team to ensure proposals align with the company's capabilities.
Upwork Profile Optimization:
- Optimize the company's Upwork profile to attract and engage potential clients.
- Ensure that the profile accurately reflects the company's expertise and value proposition.
Negotiation and Closing:
- Negotiate terms and pricing with clients to secure profitable agreements.
- Close deals efficiently while maintaining a positive client experience.
Reporting and Analytics:
- Track and report on key performance metrics related to Upwork sales efforts.
- Utilize data to make informed decisions and optimize sales strategies.
Qualifications:
- Proven experience as a successful Upwork Sales Specialist or similar role.
- In-depth knowledge of the Upwork platform, including its features and client acquisition methods.
- Strong negotiation and closing skills with a track record of achieving sales targets.
- Excellent written and verbal communication skills.
- Client-focused approach with the ability to build and maintain strong relationships.
- Self-motivated, results-oriented, and able to work independently.