Truck Dispatcher

Description:

Qualifications:

• Previous experience in dispatching
• Must have good verbal communication skills
• knowledge of Flatbed, Dry Van, Reefer, Flatebed, Box Truck e.t.c and specialized freight
• Must be able to interact effectively within all levels of the Customer's
• Ability to work under US Hours
• Fluent in Spoken and Written English
• Excellent Communication Skills
• Understand load boards
• Required Education College and Higher

Responsibilities:

• Hours: Monday-Friday; 5pm – 2a
• The Dispatcher / Customer Service Representative oversees dispatching and communication functions to ensure on-time delivery completion
• Communicates with drivers and customers through computers or phones, and assigns carriers to routes
• Ensures drivers are on time and keeps track of status of route and delivery completion
• Acts as liaison and answers incoming phone calls from drivers on the road
• Keeps customers informed of delivery status
• Reviews pictures of merchandise and signatures
• -You will be responsible for driving the sales process with potential prospects
• -Contact Prospective clients through cold calls and emails
• -Achieve all individuals activity and revenue targets set by the company
• -Provide recommendations based on the prospect's business needs and negotiate contract terms
• -Set up meetings/calls between prospective clients and account executives
• -Work across multiple departments to ensure common objectives are reached
• -Reschedule/Follow up with prospects if meetings don't occur