Trial Management Associate

Description:

• Partner with the assigned sales team to understand their priorities and do outreach to trial users accordingly
• Ensure that all trial users are onboarded and are given product demonstrations
• Conduct diagnostic conversations to identify problems; expand the cast of characters for the account on trial
• Analyze usage trends on a regular basis to create a follow-up strategy for trial accounts
• Develop a strong understanding of our products to be able to give demonstrations on a regular basis
• Support the sales team with administrative support for trial setup on CRM
• Prepare and analyze sales pipeline reports and dashboards.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities from the trial to negotiation stage.
• Grow product and business development knowledge by sitting in with various team members, attending the demos you set, and asking for feedback on a regular basis.
• Continuous learning to stay on top of tools, techniques, trends, understanding of the market, customers, and competition
• Timely management of data for new and prospective clients within CRM, recording all communications, information is accurate, and documents attached.
• Monitor and manager day-to-day time and priorities to deliver results
• Collaborate with peers, particularly around best practices, competitive intel, and sales strategy