Telesales Representative

Description:

The Firme is currently seeking a full-time Telesales Representative for an on-site role at our Lahore District office. In this role, you will be responsible for making outbound calls to prospective clients, identifying their needs, and closing deals. You will also be responsible for maintaining accurate records of all customer interactions and following up with customers as necessary.
Qualifications

• Excellent communication skills with fluency in English
• Familiarity with relevant computer software programs (e.g. MS Office, Google Docs)
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Proven experience as a telesales representative or other sales/customer service role
• Ability to learn about products and services and describe/explain them to prospects
• Excellent organizational and multitasking abilities
• Ability to work efficiently under pressure
• Customer-oriented approach with the ability to listen and adapt to clients' needs
• Flexibility to work in shifts