Tele Sales Executive

Description:

This position will be responsible for all receivable amounts through cheque from corporate customers and retaining, deepening, cross selling ad growing the business with Corporate, SME & COD customers.

Responsibilities

• Keep track of competitor products, services & market rates and have proper research of customer business needs and identify new opportunities
• Generate Sales pipeline in the SME market and maintain strong database of customer information
• Liaise with customers, sales teams, and internal departments to resolve payment issues
• Ensure timely invoice submission to customers
• Follow-up on sales leads identified in customer calls and Customer Relationship Management (CRM) system to close prospective sale
• Maintain relationship with customer by assisting them and acting as their advocate in resolving business issues (e.g., Claim, Damages etc.)
• Record and updates account activity (e.g., call notes, billing updates, credit notes service issues etc.) to ensure customer information and interaction are accurately documented..
• Meet monthly recovery targets and goals
• Develop and implement effective recovery strategies

Qualifications

Minimum Graduate in any relevant field

Good Negotiation Skills

0-1 year of Experience