Support Call Agent

Description:

Yellow Advertisers is seeking a Support Call Agent to join their team. The role involves managing responses to social media ad campaigns, confirming appointments, and addressing client inquiries. While previous sales experience is a bonus, it is not the primary responsibility. The ideal candidate will have excellent communication skills, a strong work ethic, and a detail-oriented approach.

Key Responsibilities:

• Handle responses from social media ads by calling potential clients.

• Confirm appointments and bookings over the phone.

• Address client inquiries in a polite and efficient manner.

• Maintain punctuality and accurate records of all interactions.

Requirements:

• Fluent in English with excellent accent and communication skills.

• Strong interpersonal skills and the ability to resolve client queries effectively.

• Responsible, punctual, and detail-oriented.

• Previous experience in sales is a bonus but not mandatory.