Description:
- Actively contact prospective students to advise them in their study choices, focusing on converting them into students.
- Maintain detailed records of every interaction made with prospective students using our CRM system while promoting its use inside the Marketing
- Be the key respondent to inquiries made via Boost education online chat service.
- Show the highest level of service when dealing with prospective and current students by consistently exceeding team and individual targets and KPIs.
- Monitor the Enquires email inbox and respond to inquiries in a prompt manner.
- Engaging with our target audience on various online forums, community websites, and questions and answers when required.
- Have a full understanding of the courses offered by partner institutions, their method of delivery, and of government funding opportunities where
- Keep updated about the education sector news and help keep the Marketing team updated by sharing these in our internal communication.
- Reporting directly to the Student Recruitment Manager, provide valuable feedback which will be used to help drive decision-making in future marketing strategies.
- Work outside of regular hours to support the Marketing team internally and externally.
Essential skills, experience, and qualifications:
Person Specification and experiences:
- Understanding the commercial challenges of converting prospects into
- Proficient user of Microsoft Office programs and CRM systems.
- With excellent verbal and written communication skills, you can understand the individual needs of prospective
- Excellent organizational skills, time management, and attention to detail.
- Experience in higher education ( UK, USA, CANADA OR AUS) sector at least 2-3 Years