Description:
Responsibilities
- Review contracts signed by the customer.
- Process New Sales, Renewals, and Amendments. Ensure accurate and timely billing and services.
- Process accurate adjustments to client accounts. Provides verbal and/or written billing explanations to client/client services/sales.
- Promptly and precisely process emails.
- Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures. Provide basic ad hoc reporting as necessary.
Basic Qualifications
What We’re Looking For:
- Excellent communication skills (Verbal / Written)
- 2-4 years of relevant experience.
- Bachelor’s degree in Business, Management, Accounting or equivalent.
- Good understanding of financial transactions and their impact on the business. Knowledge of products, services, and proprietary systems.
- Research financial discrepancies and billing inquiries and recommend the appropriate course of action for resolution.
- Strong analytical and problem-solving/research skills with a high attention to detail.