Software Quality Assurance Manager

Description:

The Lead QA MANAGER is responsible for overseeing the quality assurance process for all products developed by the company. This includes both manual and automated testing, ensuring that all products meet the highest standards of quality before being released to the market. The QA Manager will manage a team of QA professionals and work closely with other departments to identify and address quality issues.

Responsibilities:

· Develop and implement quality assurance processes and procedures for both manual and automated testing, including functional, integration, and regression testing for our SAAS-based project management software and integrations with other products

· Define and monitor quality metrics, track and analyze test results, and provide reports to stakeholders to ensure the highest level of software quality and customer satisfaction

· Hire, train, and manage a team of QA professionals, providing technical guidance and support as needed, and promoting a culture of continuous learning and improvement

· Work closely with development teams to ensure that software defects are identified and resolved in a timely and effective manner and that software releases are delivered on time and with high-quality

· Participate in the development of software requirements, design specifications, and acceptance criteria, and ensure that they are aligned with customer needs and expectations

· Develop and maintain test plans and test cases, ensuring that all products meet the highest standards of quality and regulatory compliance

· Continuously improve the quality assurance process, implementing new tools, techniques, and best practices to improve efficiency and effectiveness

· Monitor and report on the progress of the quality assurance process, ensuring that all products are delivered on time and within budget

· Develop and maintain relationships with vendors and suppliers, ensuring that all products meet the required quality standards

· Conduct risk assessments and implement risk mitigation strategies to ensure the quality and reliability of all products

Qualifications:

· Bachelor's degree in Computer Science or a related field

· At least 8 - 10 years of experience in quality assurance, including both manual and automated testing

· Experience managing a team of QA professionals

· Knowledge of software development life cycle and quality assurance methodologies

· Experience with automated testing tools such as Selenium, Appium, or similar

· Excellent problem-solving skills and attention to detail

· Strong communication skills, with the ability to collaborate with other departments and stakeholders

· Experience working in an Agile development environment is a plus

· Prior experience with products/projects based on Angular and Laravel technology stack is a preferred qualification.