Senior Social Media Manager

Description:

Key Responsibilities:

• Tailor solutions for high-value client accounts.
• Collaborate cross-functionally to drive client satisfaction and growth.
• Conduct research, develop strategies, and create roadmaps.
• Identify opportunities for account expansion and upselling.
• Monitor KPIs and prepare comprehensive performance reports.
• Promptly resolve client issues to ensure utmost satisfaction.
• Stay updated on industry trends to anticipate client needs effectively.

Requirements:

• Proven experience in digital marketing agency environments is preferred.
• Strong client management and communication skills.
• Ability to strategize and drive client success.
• Analytical mindset with a focus on KPIs and performance metrics.
• Proficiency in problem-solving and conflict resolution.
• Adaptability and a keen eye for industry trends.