Description:
The Senior Sales Executive - Textile is responsible to create and manage customer accounts and work-out strategies and action plans to strengthen customer base. The incumbent will be expected to develop new business via new products / new customers and achieve sales goals in their area of operation, while managing customer technical queries.
Core Responsibilities
- Day to Day Business Actions – Maintain baseline sales with all customers/region. Address customers basic day to day technical queries and issues. Customer visits for relationship building and handling customer queries. Deliver the sales revenues and profitability targets in line with Goal.
- Business Development & Strategic Planning – Responsible to find new customers to increase customers database and maintain existing and potential customers list. Identify new growth opportunities and proactively liaise with marketing, business development team, R&D and Applications team as appropriate. Develop strategic account plans which are shared and mutually agreed with the company and customer. Identify key decision makers, influencers and gatekeepers in the customer’s organization and develop an effective network.
- Market Intelligence– scan the market for competitor insights and suggest commercial conditions or products that can be developed or supplied from our portfolio to counter competition. Keep update with competition and devise counter actions and timely report the market trends to line management
- Drive Growth – Work on Innovation and Speciality Products Growth Drive of the company. Demonstrate understanding of the value delivered to customers through accurate quantification and effective communication with the customer. Advise customer on technical matters and handle basic technical queries and establish as one techno commercial contact point. Embed Ingredion’s company values in all ways of working. Always maintain opportunity pipeline using Salesforce.com and manual radars.
- Internal & External Collaboration – Contribute to strong alignment and relationships with internal stakeholders to drive best practice (e.g. Sales Excellence) and leverage on knowledge, resources and expertise from within the wider organization. Work closely with customer service and Supply chain organization in managing customer forecast and demand planning process to fulfil customer’s requirements and deliver customer satisfaction.
Mandatory Requirements
Qualified candidates will have:
- BE (Preferably Textile or Chemical)/MSc/MBA
- Work experience related to textile industry
- Strong technical and commercial background
- Good rapport building and relationship building skills
- Strategic Sales planning and management
- English fluency, both written and spoken