Description:
Transpotech is looking for a Senior HR / Headhunter to lead and execute talent acquisition strategies for our rapidly expanding team. This role is office-based and requires an experienced recruiter with a strong background in headhunting, HR operations, and recruitment within the BPO/telecom sector. The successful candidate will be responsible for sourcing, assessing, and hiring top talent for key roles in customer support, sales, and service.
Key Responsibilities:
- Develop and implement effective recruitment strategies to attract high-quality candidates for customer support, sales, and service roles in the BPO/telecom industry.
- Utilize multiple job advert platforms to source potential hires.
- Conduct interviews, assess candidates, and finalize selections in collaboration with hiring managers.
- Maintain clear and professional communication with candidates, ensuring a smooth recruitment process.
- Work closely with department heads to understand staffing needs and job specifications.
- Track recruitment metrics and optimize hiring strategies based on data-driven insights.
- Provide continuous support to candidates throughout the hiring process.
- Recommend improvements to the recruitment process to enhance efficiency and candidate experience.
Job Requirements:
- Bachelor's degree or equivalent (foreign qualifications preferred).
- 6+ years of experience in HR, headhunting, and talent acquisition, particularly in the BPO industry (telecom experience preferred).
- Proven experience in hiring for customer support, service, and sales roles.
- Proficiency in recruitment platforms and sourcing strategies.
- Strong interviewing and candidate assessment skills.
- Excellent communication and interpersonal skills with a professional demeanor.
- Familiarity with recruitment software and hiring tools.
- Strong organizational and multitasking abilities.
What We Offer:
✅ Medical benefits
✅ Provident fund
✅ Life insurance
✅ 12 PTOs and leave encashment options
✅ Annual increments (5-30%)
✅ Monthly office activities and events
✅ Training and professional development opportunities