Senior Executive

Description:

Job Responsibilities:

Takaful Policy Issuance:

-Collaborate with Takaful operators and sales field agents to facilitate the issuance of new Takaful policies.

-Ensure all required documentation is completed accurately and efficiently.

Claims Servicing:

-Act as a liaison between customers and the Takaful operators to handle claims efficiently and in a timely manner.

-Assist in the claims evaluation process, ensuring adherence to the Takaful guidelines and policy terms.

-Record Management:

-Maintain comprehensive and up-to-date records of all Takaful policies, claims, and related transactions.

-Implement effective document management systems to ensure easy retrieval and accuracy of records.

Payment Reconciliation:

-Monitor policy payments received from customers and ensure accurate allocation to respective policies.

-Reconcile payment discrepancies and resolve any issues in collaboration with finance and sales teams.

Skills and Experience:

-Bachelor's degree in Business administration, Finance, Insurance, or a related field.

-Proven experience of 4+ years in the general insurance or takaful industry, preferably in operations or customer service roles.

-Strong understanding of takaful principles, policies, and procedures.

-Excellent communication and interpersonal skills to effectively collaborate with various stakeholders.