Senior Dispatcher

Description:

As a Senior Dispatcher, you will play a crucial role in ensuring the efficient coordination and dispatching of our fleet and personnel. You will be responsible for managing schedules, communicating with drivers and field staff, and ensuring timely and accurate service delivery. Your ability to multitask, solve problems, and manage time effectively will be key to your success in this role.

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬

↳ Oversee and manage daily dispatch operations for a fleet of [number] vehicles.

↳ Coordinate and schedule drivers and field staff to ensure timely service delivery.

↳ Monitor and track the status and location of vehicles and personnel using GPS and other tracking systems.

↳ Communicate effectively with drivers, field staff, and customers to address and resolve any issues or delays.

↳ Maintain accurate records of dispatch activities, vehicle maintenance, and driver logs.

↳ Implement and uphold safety protocols and regulations.

↳ Collaborate with other departments to ensure seamless operations.

↳ Provide training and support to junior dispatchers as needed.

𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬

↳ Minimum 6 months of experience in dispatching, preferably in [industry].

↳ Strong organizational and multitasking skills.

↳ Excellent communication and interpersonal abilities.

↳ Proficiency in using dispatch software and GPS tracking systems.

↳ Ability to remain calm and handle stressful situations efficiently.

↳ Knowledge of transportation regulations and safety standards.

↳ High school diploma or equivalent; additional education or certifications in logistics or transportation management is a plus.