Senior Account Manager

Description:

The Senior Account Manager will be responsible for identifying and closing business opportunities for assigned territory and accounts in their assigned region, and fully executing against revenue targets. In addition to quickly establishing strong customer relationships and understanding our customer’s businesses, the individual will also be expected to build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded.

Job Scope:

· Develop and execute sales/business plans to achieve quarterly sales/business objectives.

· Create and implement account strategy, including developing and maintaining relationships with key decision makers.

· Actively pursue net-new business opportunities with prospecting into existing accounts and new business prospects in the regions, including cold calling and follow up of leads.

· Utilize consultative, solution-based selling techniques to identify opportunities for Quantum’s broad portfolio of backup and recovery hardware, software and services.

· Working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representatives to ensure geography-based objectives are being met.

· Build strong relationships with existing and new customers/ partners to help identify and close business, and to expand the reach of our products and services.

· Act as a central point of escalation for customer concerns or supply chain/technical issues and drive resolution.

· Manage all RFI, RFQ, and RFP processes and maintain Salesforce data.

What You’ll need to Succeed:

· A proven track record of 100% or better quota performance for a technology company selling to mid-size to large corporations, preferably in the data storage/software industry.

· Exhibit a positive, "can-do" attitude and a high degree of honesty, integrity and sound judgment.

· Demonstrated knowledge of negotiation tactics and persuasive techniques.

· Exceptional written and oral communication skills, including cold calls, proposal preparation, and presentation skills.

· Excellent customer service skills, strong problem-solving abilities, and special attention to detail, follow-up.

· Knowledge and have access to Singapore based customer is considered a significant advantage.