Salesforce Administrator

Description:

We are looking for a Salesforce Administrator for a Saudi leading company that specializes in the manufacturing and selling of Plastic and Paper Packaging Solutions, Recycled Resins, Corrugated Packaging Products, Consumer Products, and Business to Business (B2B) solutions. In addition, the company also provides post-industrial and commercial plastic scrap recycling services as well as trading and distribution services to serve its customers and partners in Saudi Arabia and the rest of the GCC and to export its unique products to over 60 countries around the world.

Responsibilities:

• Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
• Resolve user support tickets
• Identify and gather requirements from users and stakeholders
• Support team members and monitor user adoption of Salesforce tools in our organization
• Provide ongoing user training and create training materials as needed

Requirements and Skills:

• A bachelor’s degree in computer science.
• Should be able to manage and implement Salesforce CRM and CG cloud.
• Proven work experience as a Salesforce Administrator or similar role
• Salesforce certified administrator or Salesforce advanced administrator certification is a plus
• Extensive experience in the administration and maintenance of Salesforce systems
• Experience in performing Salesforce upgrades and ensuring successful integration
• Exceptional ability to create and maintain Salesforce databases
• In-depth knowledge of Salesforce products and their functionalities