Sales Floor Manager

Description:

Requirements:
Minimum 4-5 years of experience in outbound call sales, team management, and training.
Proven ability to drive performance and achieve sales targets in a fast-paced environment.
Strong leadership and interpersonal skills to inspire and manage a team effectively.
Exceptional problem-solving and decision-making abilities.
Experience in developing strategies to improve team productivity and performance.
Excellent communication skills in English (verbal and written).
Proficiency in relevant CRM and reporting tools.

Responsibilities:
Oversee and manage the daily operations of the outbound call floor, ensuring smooth workflow and efficient performance.
Lead, mentor, and motivate a team of sales agents to achieve and exceed sales targets.
Conduct regular training sessions to improve team skills and knowledge.
Monitor performance metrics and prepare detailed reports on individual and team achievements.
Develop strategies to optimize sales performance and address challenges.