Sales Assistant

Description:

M.Y. Packaging Industries is seeking a Sales Assistant to join our team at our New Karachi Town facility. As a Sales Assistant, you will play a crucial role in supporting the sales team and ensuring seamless communication with clients. This is an on-site, full-time role that requires someone with strong interpersonal skills and a proactive approach to customer service and sales coordination.

You will assist in handling customer queries, organize sales documentation, track sales orders, and support the team in achieving sales targets. The role also involves maintaining accurate records of client interactions, ensuring timely responses to customer inquiries, and coordinating with internal teams to meet customer requirements.

Key Responsibilities:
✅ Handle daily customer interactions and provide top-notch customer service.
✅ Assist in managing the sales process, including order processing and documentation.
✅ Support the sales team by organizing and maintaining sales records and preparing reports.
✅ Communicate effectively with clients regarding product inquiries, order status, and delivery timelines.
✅ Maintain detailed records of client interactions and ensure timely follow-ups.
✅ Collaborate with production, finance, and delivery teams to ensure smooth order execution.
✅ Ensure all activities align with company policies and customer satisfaction goals.
✅ Utilize the company’s ERP system for sales order processing and record-keeping — ERP proficiency is compulsory.

Qualifications:
🎓 High school diploma or equivalent required; Bachelor’s degree preferred.
📋 Strong interpersonal and communication skills.
📊 Prior experience in sales support, customer service, or administrative roles is preferred.
📦 Experience in the packaging industry is a plus.
🕒 Strong organizational and time management skills with the ability to multitask.
🖥️ Proficiency in ERP software is mandatory.
💼 Ability to work independently and collaborate effectively within a team.

Why Join M.Y. Packaging Industries?
🏭 Work with an industry leader in packaging solutions.
📈 Gain valuable experience in sales coordination and customer management.
🤝 Be part of a collaborative and professional work environment.
📊 Competitive compensation and opportunities for growth within the company.
⏱️ Work in a structured and organized facility with clear processes.