Description:
We are looking for Risk Analysts to join NayaPay’s growing team!
WHAT YOU’LL DO:
- Monitor real-time queues and identify high-risk transactions within the business portfolio.
- Stay up-to-date with the latest fraud trends, regulations, and policies.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Interact with customers to validate the information and to confirm or cancel authorizations.
- Take fair decisions based on your high-quality investigation and in line with external regulations and internal policies, to deliver fair outcomes.
- Engage with other banks and financial institutions about reports of fraudulent behavior.
- Coordinate with different departments for end-to-end problem resolution.
- Resolve complex cardholder inquiries regarding fraud concerns.
- Manage MIS of day-to-day issues.
WHAT YOU’LL BRING:
- Bachelors/Masters in a related field.
- Able to perform daily review and analysis of suspected fraud activity and complete comprehensive risk assessment.
- Ability to collaborate with team members and other departments to identify fraud vulnerabilities, methods, and trends
- Excellent organization and communication skills.
- Sound analytical skills and ability to communicate effectively with various stakeholders.
- Knowledge of 1-Link FTDH and Visa Risk Manager (VRM) is a plus.
- This position requires an individual who is willing and able to work 24/7.