Description:
BPO Quality Evaluator (Vietnamese Language) - Lahore
Key Responsibilities:
- Monitor and evaluate Calls and digital interactions.
- Implement strategies to enhance the quality of customer interactions.
- Collaborate with cross-functional teams to identify areas for improvement and implement solutions.
- Provide coaching and feedback to enhance the performance of agents.
Qualifications:
- Preferably a Bachelor's degree.
- Proven experience in quality monitoring, preferably handling international clients.
- Excellent Spanish and English communication.
| Organization | Ufone 4G |
| Industry | Other Jobs Jobs |
| Occupational Category | Quality Evalutor Vietnamese Language |
| Job Location | Lahore,Pakistan |
| Shift Type | Morning |
| Job Type | Full Time |
| Gender | No Preference |
| Career Level | Intermediate |
| Experience | 2 Years |
| Posted at | 2024-09-19 2:20 pm |
| Expires on | 2024-12-15 |