Property Management Associate

Description:

We are seeking a dedicated Property Management Associate to join our team in a full-time, remote capacity. This role is shift-based (Morning, Evening, and Night) with fixed shifts (not rotating). You will work 8 hours a day, 6 days a week, handling guest reservations, coordinating schedules, and providing excellent customer service.

Key Responsibilities:

Handle guest reservations and respond to inquiries (primarily via chat).

Assist in booking coordination and scheduling.

Ensure customer satisfaction and facilitate positive guest reviews.

Manage housekeeping and maintenance teams.

Address hazards and emergencies efficiently.

Respond to general inquiries and concerns in a professional and timely manner.

Support administrative tasks as needed.