Presales Engineer

Description:

The Pre-sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
Main Duties and Responsibilities:
Act as a subject matter expert in technical/solutions design of products/services; Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets;Create specific accounts for product(s), service(s) and sales plans pertaining to products/services; Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations;Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective; Build sound relationships with partners and customers in support of sales objectives;Lead technical sales calls; Manage adoption, integration and value generation of products/services within the customer/partner business and related IT infrastructure; Complete required pre-sales documentations in a quick and accurate manner;Develop content, train and support partners and customers;Respond to after-hours support queries during assigned rotations and escalate issues if needed;Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
Position Requirements:
Bachelor’s degree in Computer Engineering, Computer Science or any other related field.At least 3 years of relevant experience Cybersecurity experience is mandatory and Symantec is added advantage.