Pashto Speaker

Description:

Job Overview

ibex. is looking for a person who has command on Pashto language with clear Urdu accent.

Job Description

• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications
• Follow up to ensure that appropriate actions were taken on customers’ requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation

Job Specification

• Proficient with MS Office particularly MS Excel (Spreadsheet)
• Possess Knowledge of Call Centre Operations
• Excellent communication skills and good command on Pashto and Urdu languages
• Graduate or above

Perks & Benefits

Medical Insurance

Permanent Employment Status

Provident Fund

Internal Job Opportunities

Annual Leaves

Leaves Encashment

Referral Bonus