Partner Relationships Lead

Description:

Tazah through its subsidiary Zambeel is enabling the next million entrepreneurs through cross-border e-commerce

What You Will Do?
● Onboard store partners acquired by the growth team on Zambeel processes and systems
● Collaborate closely with store partners to foster strong working relationships
● Collaborate with internal teams in operations, finance and growth to provide exceptional service to store partners
● Resolve partner complaints quickly and effectively
● Ensure store partner profitability and retention
● Develop and implement strategies using insights gained through data analysis for process optimization and improvement

What You Will Bring?
● Minimum of a Bachelor’s Degree in Business, Economics, Management or a related field
● Minimum of 2 years of experience in stakeholder management or similar role
● Proficient on Google and excel sheets.
● Excellent verbal and written communication skills
● Good verbal and written communication skills
● Strong interpersonal skills
● Excellent customer service skills
● Ability to work in a fast-paced environment