Outbound Call Agent

Description:

We are looking for a motivated and detail-oriented Outbound Call Agent to join our team. The role involves making outbound calls to health insurance companies in the USA to manage inquiries and gather essential information. Comprehensive training and ongoing support will be provided to ensure your success in this position.

Key Responsibilities:

• Make outbound calls to health insurance companies in the USA.
• Accurately document call outcomes and update records.
• Follow detailed instructions and scripts provided during training.
• Build and maintain professional communication with company representatives.
• Collaborate with team members to achieve daily, weekly, and monthly goals.

Requirements:

• Fluent English-speaking skills with strong communication abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Reliable internet connection and a quiet workspace for uninterrupted work.
• Ability to work independently with minimal supervision.
• Prior experience in customer service or call centers (preferred but not required).