Operation Officer

Description:

Lalani & Associates is a professional services firm that provides Citizenship & Residency services through global investor immigration programs, offering paths to residency and citizenship in Canada, Europe, the UK, the USA, and other countries.

Responsibilities:

1. Follow up with leads via phone, email, etc.

2. Provide product/service info and address queries.

3. Manage sales interactions in CRM.

4. Collaborate with the sales team for strategy.

5. Meet/exceed sales targets.

6. Improve sales techniques and product knowledge.

7. Provide feedback to marketing/product teams.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field
• Proven experience in operations management or a similar role
• Strong organizational and leadership skills
• Excellent communication and interpersonal abilities
• Attention to detail and problem-solving skills