Office Executive

Description:

• Accurately process pending orders and verify order information.
• Manage invoicing.
• Address customer payment issues and provide billing support.
• Respond promptly to billing inquiries via support tickets, live chat, and phone calls.
• Collaborate with other departments to ensure seamless customer experience.
• Identify and pursue new sales opportunities by engaging with potential clients.
• Maintain and build relationships with existing customers to encourage repeat business.
• Work in a 24/7 rotational shift schedule to provide consistent customer support.