Mto Operations

Description:

Job Duties & Responsibilities:

1. Attract potential customers by answering product and services questions, suggesting information about other product and services.

2. Open customer accounts by recording account information.

3. Maintain customer record by updating account information.

4. Resolve product or services problems by clarifying the customer’s complaint determining the cause of problem selecting the explanation the best solution to solve the problem.

5. Expediting correction or adjustment and follow up to ensure resolution.

6. Manage books of airline and shipping line.

7. Data capturing on carriers web base system.

8. Job opening and ability to run company software.

9. Monitor shipments from main gate ways and preparation of export documentation.

10. Coordinate with Sea Port & Airport staffs for shipments handling process and time

handover to carriers.

Qualification : BBA/B.com/MBA/M.com

Experience : Fresh.