Description:
This position provides an unprecedented opportunity to shape the future of the S&P Global S&P Salesforce Instances. You will provide leadership to a large team of in-house Salesforce professionals and become a visionary in the future state of the platform as it scales out across the division. You will have the opportunity to design solutions based on Salesforce best practices and use your technical project management skills to lead large projects end to end in an Agile environment across one or multiple CRM teams. You will also have the opportunity to mentor and eventually manage a team of highly skilled professionals.
Responsibilities
- Build and configure events and marketing programs using marketing/event technology stack (Marketo, Cvent, On24, Third party integrations, Launch point, LinkedIn etc.)
- Manage the CI marketing campaigns and sync with CRM (like Salesforce) to ensure effectively leads are processing.
- Help in documenting the ongoing KPI’s, implementations, and the system Infrastructure and up to date ongoing process enhancements
- Compile and produce event/marketing metrics and reports from across multiple platforms
- Analyze event/marketing technology, process and workflow to identify optimization and enhancement opportunities
- Coordinate testing and manage deployment of software updates
- Lead & Coordinate with QA, UAT and Go-Live Activities
What We’re Looking For
- Required 3-6 Years of experienced Salesforce Business Analyst with excellent communication skills.
- The ideal candidate will have experience building and configuring marketing/event programs across a wide range of tools and platforms.
- This person must have hands-on experience with Marketing Automation tools and creating and managing lead processes and Lead Routing.
- Ability to pick up on new technologies and tackle challenges quickly is a must.
- The candidate will work with a global team.
- Willing to work in Eastern Standard Time zone – Night Shift.