Description:
We won’t say we can predict the future, but our team of Research Managers get pretty close. This role combines data analysis and client consultation from the start, with plenty of room for growth. You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today’s leading global companies.
Responsibilities
- Supervises all stages of project management and monitors performance
- Team Management and people development
- Manage internal stakeholders
- Provides advice and consultation to clients and staff
- Handles complicated client queries or complaints
- Develops the business (profit and loss responsibilities)
- Designs and plans research projects following client briefing and needs
- Designs questionnaires and methodologies of collecting information
- Co-operates the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information
- Presents results of study to the clients
- Client management and building engagement
- Some travelling required
- Assist in the smooth collection of best from clients and communicate any contract/ job changes to the Finance department for correct invoicing
- Drive better engagement scores
- Work on identifying key team successors
- Work on initiatives other than BAU
- Work on developing key account plans every year
- Implementing quality control measures on projects
- Responsible for meeting collection targets
Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.
Qualifications
- University degree in Marketing, Economics or related field
- 3-5 years experience in Marketing Research
- Strong analytical mind
- Very good knowledge on advanced analysis, methods, and tools
- Excellent numerical skills
- Good organisational skills, and strong people management skills
- Very good interpersonal skills
- Strong business acumen and financial knowledge
- Excellent verbal and written communication skills
- Computer Literate
- Expertise in servicing customers and in-depth knowledge on research methods, analysis and techniques