Description:
At Motive, the Web Experience team is responsible for maximizing user engagement and customer acquisition. That includes driving top of funnel performance through gomotive.com. We put the user first - ensuring we are delivering on our core value proposition and putting the right message at the right moment.
We’re looking for a driven Lead Web Program Manager with a successful track record of scaling programs and delivering projects on time, all while keeping the cross functional teams aligned and accountable. The ideal candidate has experience working with a fast paced environment, is quick at organizing and getting momentum, and understands how to apply program and project management principles to deliver results.
This is a highly collaborative role that will work closely with a cross-functional team of talented individuals. The right candidate should be able to develop and maintain project timelines and lead project cross functional communication. Having a sense of ownership where you take pride in your performance and its impact on the company's success is key.
What You'll Do
- Plan, execute, and deliver web projects according to defined requirements and timelines. This includes marketing and ecommerce type projects.
- Coordinate with internal stakeholders, including web strategy, marketing, design, development, and content teams, to gather requirements and ensure smooth project execution.
- Establish scope, project milestones, deliverables, and effectively communicate them to the cross functional team.
- Identify and mitigate project risks and resolve issues that may impact project delivery.
- Conduct regular project status meetings, provide progress updates, and ensure timely completion of project tasks.
- Manage program end to end from intake and planning to go live
- Work closely with the cross functional teams to understand business goals, campaigns, and align web projects accordingly.
- Collaborate with designers, developers, and content creators to ensure the timely delivery of website updates, landing pages, and other digital assets.
- Lead release notes and stakeholder communication
What We're Looking For
- 7+ years experience as a program/project manager in a professional fast paced environment.
- Strong understanding of website best practices, including but not limited to: A/B Testing, SEO, web strategy, web development, content creation, ecommerce and content management systems.
- Experienced project managing content and ecommerce websites.
- Proven organizational skills and relentless attention to detail and prioritization.
- Experience with being the key admin for project management software like Jira and Asana.
- Highly communicative, written and verbal, with the ability to coordinate between Engineering, Design, Strategy and Product teams.
- Is the pace setter and can keep folks accountable for deliverables.
- Experience working with all levels of the organization including leadership.