Description:
You’ll work in a high-profile role with a talented global group of data stewards, developers, QAs, product managers, user experience experts as well as team members from content. You’ll have the opportunity to discuss workflow needs with a wide variety of clients and contribute to the overall product vision and roadmap.
Responsibilities
- Serves as the subject matter expert for a range of data analysis, technical evaluations, and research activities.
- Leads data collation, analysis, extraction, and validation process through extensive research of data sets.
- Analyzes errors and gaps in data sets and data quality and identifies solutions to fix issues.
- Supports tech project management initiatives including new project creation and UAT testing.
- Leads reporting process that supports business needs and assists managers to track data quality and platform performance on a recurring basis.
- Supports operations or project teams in planning and implementing new tools/solutions across businesses.
- Troubleshoots bugs in existing tools and platforms and escalates to appropriate stakeholders for resolution.
- Liaises with data and technology teams globally to streamline the data/content management process workflow and ensures new processes are implemented and integrated without compromising data integrity.
- Works in team across assigned business/region to evaluate workflow systems with a focus on improving process and functionality.
- Tracks quantitative and qualitative metrics to measure process and/or content (in case of editorial operations) quality.
- Provides fact-based interpretation and analysis of findings.
- Serves as an industry expert by performing ongoing evaluation of voice-to-text technologies and market research to identify best-in-class solutions for the company and share inputs for internal tool enhancements.
- Engages internal and external AI solution providers on POCs to identify best-in-class technology solutions. Supports with driving and implementing identified solutions.
- Participates in and drives data quality, product, vendor and technology discussions as required.
What We’re Looking For
Essential Qualifications/ Skill Set:
- Self-starter with innovative and effective problem-solving skills
- Proven track record of successful delivery of complex projects, particularly in content-related domain
- Work experience including data management in a financial market data intensive environment
- Knowledge about backend infrastructure (tables/pipelines/etc.)
- Good understanding of S&P Products such as Capital IQ Pro, Capital IQ, Excel Plug-In, feeds, etc.
- Hands on experience in writing and developing SQL Queries (joins, exist/not-exist, group by, having, cast, etc.)
- Ability to work collaboratively across segments and cultures
- Comfortable working in a dynamic, fast-paced environment
- Excellent time management skills, ability to meet strict deadlines
- Strong communication skills
Preferred Qualifications/ Skill Set
- Familiarity with Transcripts Dataset
- Project Management/ AGILE Certification
- Knowledge of at least one process automation/machine learning language like Blue Prism, Python, R, UiPath.
- Working knowledge of Visualization Tools (Tableau, Power BI etc.)
- 4-6 years of relevant work experience is preferred
- Knowledge of MS suite applications is a must particularly SQL & Excel.
- Knowledge of Voice-to-Text (transcription) technologies is preferred
- Experience in project management is preferred