Communicate with all levels of client resources across project management, executive needs, sales, pricing, order, and billing teams.
Provide strategic direction for the Salesforce system and work with various stakeholders to establish and implement best practices with regards to system configuration, unit testing, maintenance, security and access controls, and data integrity
Administration of the Salesforce environment including customizing and implementing, security model, custom applications, object Management, Lightning App Builder, workflow rules, Process Builders, Lightning Flows, validation rules, dashboards, reports, and so on
Coordinate testing and manage deployment of software updates
Understanding of SFDC functionality with an emphasis on CPQ related objects in the Sales Cloud
Utilize leadership skills in mentoring other Salesforce Administrators, coach peer team members and lead the solutioning
Work in partnership with key business users, identify potential ways of improving the efficiency and/or effectiveness of current business operations
Build a deep technical understanding and expertise of how the order to cash business operates departmental/divisional structure, functions, processes, procedures and current application functionality
Assist with the design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment)
Deployment planning. Understanding of Automated Deployment tools Copado/Version Control system is highly preferred
Must know how to migrate data from using tools like data loader, work bench, dataloader.io to perform data migration
Lead & Coordinate with QA, UAT and Go-Live Activities