Description:
SlickFlo is looking for a dynamic Jr. Technical Writer who can create technical documentation such as user manuals/guides and knowledgebase articles for SaaS based Ed-tech industry.
Location: Rawalpindi/Islamabad (On-site)
Responsibilities:
- Research, develop, and write user guides, tutorials, and other documentation for EdTech platforms and Learning Management Systems (LMS).
- Collaborate with product, design, and development teams to ensure technical accuracy and consistency across all content.
- Create and maintain engaging, concise, and user-friendly content for diverse audiences, including students, educators, and administrators.
- Incorporate feedback from stakeholders to edit and refine content for clarity, usability, and alignment with project goals.
- Ensure all documentation adheres to established style guides, brand voice, and accessibility standards.
- Design visual aids such as diagrams, screenshots, and workflows to enhance user understanding.
- Contribute to knowledge-sharing initiatives, team training sessions, and internal content strategies.
- Attend cross-functional team meetings and stay available during working hours as required.
- Stay informed on the latest industry trends, pedagogical methods, and emerging technologies in EdTech through independent research.
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, English Literature or a related field.
- 3-12 months of experience in technical writing: creating user guides and knowledgebase articles.
- Familiarity or experience with learning management systems and ed-tech industry is a plus.
- The candidate should be comfortable using multiple project management and documentation tools.
- Familiarity of documentation tools such as WordPress, Confluence, Markdown tools, or similar.
- Familiarity of JIRA and other project management tools is a plus.
- Exceptional written and verbal communication skills with the ability to explain complex technical concepts in simple terms.
- Excellent writing, editing, and proofreading skills.
- Strong attention to detail and ability to meet deadlines.
- The candidate should demonstrate the ability to learn quickly, work independently, and collaboratively.