Description:
You will be supporting sales and renewals tasks within our CRM system processing renewal and new sales opportunities in close collaboration with Sales Specialists and MI Enablement. Responsibilities will include:
- Provide level 1 support on Salesforce e.g., closing out renewal and sales opportunities, providing usage reports, trial set ups, migration tasks.
- Coordinating with internal stakeholders for approvals, problem solving and troubleshooting for quick resolution / closing of renewal and sales opportunities
- Monitoring and keeping track of renewal book
- Provide support to the Sales Specialists where needed for trial sets ups, contract creation and processing
- Providing support in filling out documentation (Statements of Use and Pricing Calculators) for our product offering i.e., RatingXpress
What We’re Looking For
The C&RS sales organization value partnership, relationships and communication. It is crucial that you model these attributes. In addition, we are looking for:
- A commercial mindset and a genuine interest in and ability to learn about credit workflows and personas, developing the industry specific knowledge necessary to problem solve for the Sales Specialists
- Strong communication and organization skills.
- Bachelor’s degree (accounting, business or finance preferred) and 0–1 years of relevant work experience.
- Highly proficient in MS Office and using CRM systems(saleforece).