Description:
As a Junior Closer at Mars BPO, you will play a key role in our sales process, specialising in closing sales for final expense insurance products. You will work with prospective clients who have expressed interest in final expense policies, guiding them through the decision-making process, addressing any concerns, and securing their commitment.
Key Responsibilities:
- Engage with potential clients who have shown interest in final expense insurance.
- Provide detailed information about final expense products, including benefits, coverage options, and pricing.
- Build rapport with clients and understand their needs to recommend suitable insurance solutions.
- Handle objections effectively and address any concerns clients may have.
- Close sales by securing client commitment to purchase final expense insurance policies.
- Accurately complete necessary documentation and ensure compliance with all regulatory requirements.
- Maintain up-to-date records of client interactions and sales activities in the CRM system.
- Collaborate with the sales team to share insights and develop strategies for improving sales performance.
- Meet or exceed monthly and quarterly sales targets.
Qualifications:
- Minimum of 6 months of experience in a sales of Final Expense (FE) campaign or customer service role, preferably within the insurance industry or a BPO setting.
- Strong communication and interpersonal skills with the ability to build trust quickly.
- Proven ability to close sales and meet or exceed targets.
- Familiarity with CRM software and sales tools.
- Knowledge of final expense insurance products or similar insurance lines is a plus.
- Ability to work independently and efficiently manage time.
- Strong problem-solving skills and attention to detail.