Jr C&rs Specialist

Description:

As a Pre-Sales Supportt you will be part of a dynamic team supporting a team of C&RS Sales Specialists as they renew existing and sell new C&RS business. Focused on the Credit Solutions business (RatingsDirect, RatingsXpress, CreditPro and LEVELS) you will provide day to day support to build and maintain customer relationships, and develop a product expertise in the C&RS suite.

As the CS and the C&RS business grows, there will be opportunities for growth in the C&RS Sales Specialist team.

Responsibilities

You will be supporting sales and renewals tasks within our CRM system processing renewal and new sales opportunities in close collaboration with Sales Specialists and MI Enablement. Responsibilities will include:
 

• Provide level 1 support on Salesforce e.g., closing out renewal and sales opportunities, providing usage reports, trial set ups, migration tasks.
• Coordinating with internal stakeholders for approvals, problem solving and troubleshooting for quick resolution / closing of renewal and sales opportunities
• Monitoring and keeping track of renewal book,
• Provide support to the Sales Specialists where needed for trial sets ups, contract creation and processing.
• Providing support in filling out documentation (Statements of Use and Pricing Calculators) for our product offering i.e., RatingXpress
   

What We’re Looking For

The C&RS sales organization value partnership, relationships and communication. It is crucial that you model these attributes. In addition, we are looking for:
 

• A commercial mindset and a genuine interest in and ability to learn about credit workflows and personas, developing the industry specific knowledge necessary to problem solve for the Sales Specialists
• Strong communication and organization skills.
• Bachelor’s degree (accounting, business or finance preferred) and 0–1 years of relevant work experience.
• Highly proficient in MS Office and using CRM systems(saleforece).