It Network Support Executive

Description:

• Responsibilities:-
• Installation and troubleshooting of Network related hardware/software.
• Firewall Installation/Configuration & Management Remote Network and system support.
• Knowledge of Client/server database applications.
• Technical Helpdesk Services.
• Remote administration of Windows PC's.
• Handling/Management of servers Routing concepts must be strong.
• Disaster Recovery/Backup management.
• Write training manuals.
• Train computer users.
• Maintain daily performance of computer systems.
• Respond to email messages for customers seeking help.
• Walk customer through problem-solving process.
• Install, modify, and repair computer hardware and software.
• Run diagnostic programs to resolve problems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems like IP Phones.
• Follow up with customers to ensure issue has been resolved.
• Run reports to determine malfunctions that continue to occur.

• Requirements:

• Minimum of 3-5-year experience working in a technical support environment.

• Must be enthusiastic and energetic with command of English (verbal and written).
• Previous experience and superior customer/helpdesk service skills.
• Strong multi-tasking and organizational skills with ability to meet deadlines.
• Strong working knowledge of Microsoft Office.

• apply at "jobs@hondaunited.com.pk".