It Executive

 

Description:

In this role, you will play a key part in supporting the day-to-day IT operations of our company. You will be involved in diverse tasks, from troubleshooting technical issues to assisting with IT projects. This position is ideal for someone with a passion for technology and a desire to learn and grow in a fast-paced IT environment.

 

Responsibilities:

 

  • Provide first-line technical support:Respond to employee inquiries and resolve IT issues related to hardware, software, and network connectivity.
  • Troubleshoot problems remotely or in person.
  • Escalate complex issues to senior IT staff when necessary.
  • Maintain IT inventory:Keep track of IT assets, including computers, peripherals, and software licenses.
  • Assist with the procurement of new IT equipment.
  • Assist with IT projects:Support the implementation of new IT systems and upgrades.
  • Participate in testing and rollout of new technologies.
  • User account management:Create and manage user accounts and access permissions.
  • Reset passwords and assist with account lockouts.
  • Maintain IT documentation:Update and maintain IT documentation, including knowledge base articles and user guides.
  • Contribute to IT security:Promote IT security best practices among employees.
  • Assist with security audits and compliance efforts.

 

Qualifications:

 

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • 1-2 years of experience in an IT support role (or a strong internship background).
  • Good understanding of computer hardware, software, and networking concepts.
  • Experience with Windows and/or macOS operating systems.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • A positive and helpful attitude.

 

Organization The Arch Consultants
Industry IT / Telecom / Software Jobs
Occupational Category IT Executive
Job Location Lahore,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 1 Year
Posted at 2024-11-24 9:55 am
Expires on 2025-01-08