Information Technology Executive

Description:

• Supervising CCTV maintenance
• Coordination with IT vendors
• Leading IT-related project in Resort
• Maintaining all IT equipment and inventory record keeping

· Resolving network-related issues

· Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries

· Maintaining an IT department Asset Database and track changes

· 1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers

· Troubleshoot basic network issues such as Internet and LAN issues

· Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint)

· Publishing support documentation to assist staff with requests for information & provide staff training if required

· Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.

· To arrange for external technical support where problems cannot be resolved in house.

Qualifications:

• Bachelor / Master’s degree in IT, Computer science or related field.

• 2 to 3 years of relevant experience required

• Proven ability to deliver IT projects on time, within budget and of excellent quality.

• Strong leadership, communication, and collaboration skills.

• Honest, reliable, conscientious, responsible and disciplined and to keep team morale high at all times.