Information Technology Assistant

Description:

Dr.Waseem Fitness (DWF) is Pakistan’s largest fitness and coaching platform, where our passion drives us to help

people transform their lives for the better. We are a dedicated group of individuals committed to positively

impacting society.

We value people, results, changing lives, transparency, freedom, efficiency, self-learning, collaboration, directness,

kindness and diversity. We welcome you to join our team if these values match your personality, work ethic, and

personal goals.

The IT Assistant will work as a part of IT support team. He/She will ensure that the company’s network and

computers are running smoothly and efficiently.

Key Responsibilities:

 Install, configure, and maintain hardware and software components of computer and network systems.

 Maintain, diagnose, and repair system-related issues while ensuring minimal downtime.

 Manage network configurations to ensure systems are secure, consistent, and reliable.

 Assist in the implementation of new solutions or improvements to existing systems to increase stability and

efficiency.

 Document technical procedures and user guides for internal use to reduce learning curves and user errors.

 Conduct regular system checks and maintenance routines to ensure optimal performance.

 Provide technical support and guidance to users on how to resolve various technical issues.

Required Qualification & Experience:

 Associate’s degree in Information Technology, Computer Science, or a related field; a bachelor’s degree is

preferred.

 Minimum 1-year experience required.

Desired Skills:

 Proven experience as an IT person or similar role with strong troubleshooting skills.

 Good communication skills, capable of conveying complex information understandably.

 Ability to work independently and as part of a team in a fast-paced environment.

 Familiarity with Attendance, Leave management system, Bitrix or other CRM software.