Description:
We are seeking a dedicated and tech-savvy IT Assistant to join our dynamic team. The ideal candidate will be responsible for providing technical support, assisting with IT infrastructure maintenance, and ensuring the smooth operation of our IT systems. If you are a proactive problem-solver with a passion for technology, we want to hear from you!
Key Responsibiltes:
- Provide first-line technical support to staff for hardware, software, and network-related issues.
- Assist in the installation, configuration, and maintenance of computer hardware, software, and networks.
- Perform regular system updates, backups, and security checks.
- Monitor and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Assist with the setup of new user accounts and profiles, and resolve password issues.
- Provide support in the use of IT equipment and software applications.
- Maintain an inventory of hardware and software.
Requirement:
- Proven experience as an IT Assistant or similar role.
- Excellent knowledge of computer hardware, software, and networks.
- Familiarity with various operating systems and platforms
- Knowledge of security and data protection principles.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- A degree in Information Technology, Computer Science, or a related field is preferred but not required.