Inbound Customer Support Officer

Description:

Tekboox, a US based IT Company is looking for Inbound Customer Support Officer

Responsibilities:

· Excellent written and verbal communication skills in English: Candidates should be able to articulate complex information clearly, both verbally and in writing, while maintaining a professional and friendly tone.

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· Strong problem-solving abilities: The ability to understand customer concerns, analyze situations, and offer effective solutions is crucial.

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· Positive and patient attitude: Our customer care team members must consistently demonstrate a pleasant and helpful demeanor, even in challenging situations.

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· Tech-savvy and quick learners: Familiarity with customer relationship management (CRM) systems and basic computer skills is preferred, along with a willingness to learn new technologies quickly.

Requirements:

Fresh Graduates & up to 1 year of experience

Must have ⁠excellent english communication skills i