Description:
We are seeking an experienced HR Assistant Operations Manager to join Zyltech Digital, a leading software house. This key role supports HR and operational functions, managing processes across recruitment, employee relations, and daily operations. The ideal candidate will have a strong HR background, excellent organizational skills, and thrive in a fast-paced environment.
Key Responsibilities:
HR Operations Management:
- Assist in creating and implementing HR policies and procedures to align with organizational goals.
- Manage recruitment activities including job postings, candidate screening, interview coordination, and offer management.
- Oversee bulk hiring initiatives, developing and implementing strategies to effectively attract, onboard, and retain a high volume of new employees. Ensure retention strategies are in place to minimize turnover and maintain a stable workforce.
- Oversee onboarding and offboarding processes to ensure a seamless transition for employees.
- Record Keeping: Maintain accurate and current employee records and HR databases.
- Benefits Administration: Support the administration of employee benefits and compensation programs.
Employee Relations:
- Serve as the main point of contact for employee inquiries and concerns.
- Assist in resolving conflicts and managing employee disciplinary actions.
- Facilitate initiatives to enhance employee engagement and maintain a positive workplace culture.
Operational Support:
- Collaborate with various departments to ensure HR practices align with operational needs.
- Aid in developing and implementing operational procedures and best practices.
- Track and report on key HR and operational metrics to senior management.
- Ensure adherence to labor laws, regulations, and company policies.
- Prepare and maintain reports on HR metrics, operational performance, and employee data.
Project Management:
- Manage or assist with HR and operational projects, including system implementations, process improvements, and organizational changes.
- Work with cross-functional teams to meet project goals and objectives.
Qualifications:
- Bachelor’s degree in Human Resource.
- Minimum of 1-2 years in HR or operations management, preferably within a software house or technology-focused environment.
- Strong understanding of HR practices, employment laws, and operational procedures.
- Excellent organizational, communication, and interpersonal skills.
- Proficiency in HR software systems and Microsoft Office Suite.
- Ability to handle sensitive information with discretion and professionalism.
- Strong problem-solving skills with the ability to work independently and as part of a team.