Description:
As the Hospitality Training Manager, you will play a pivotal role in developing and implementing training programs for our kitchen and front of the house operations. You will be responsible for designing and delivering training initiatives that align with our business objectives and enhance the skills and capabilities of our employees. Your expertise in developing systems and your knowledge of hospitality training will be essential in ensuring the success of our training programs.
Responsibilities:
- Develop and implement comprehensive training programs for kitchen and front of the house staff to enhance their skills, knowledge, and performance.
- Collaborate with department heads and managers to identify training needs, gaps, and opportunities for improvement.
- Design training modules, materials, and resources, including manuals, presentations, videos, and e-learning modules.
- Conduct training sessions, workshops, and demonstrations, both in-person and through virtual platforms.
- Assess the effectiveness of training programs through evaluations and feedback from participants, making necessary adjustments for continuous improvement.
- Maintain training records, track employee progress, and provide regular reports to management.
- Stay up-to-date with industry trends, best practices, and new training techniques to ensure our programs remain relevant and impactful.
- Collaborate with the HR team to support recruitment and onboarding processes, ensuring new hires receive proper training and orientation.
- Assist in the development and implementation of policies and procedures related to training and development.
- Foster a positive learning environment that encourages employee engagement and continuous growth.