Front Desk Officer

Description:

Responsibilities

• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Maintain updated records and files
• Handle in-person queries, client handling, providing basic information about the available options and follow up to the clients.

Qualifications

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Customer service orientation
• Bachelor's degree
• Female candidates only