Description:
We’re looking for a proactive and experienced “EBay Store Manager” to take charge of our refurbished electronics store on eBay including product listings, inventory management, customer service, and tracking sales performance.
JOB DESCRIPTION:
- Manage and maintain our eBay store for refurbished electronics products
- Manage and maintain the company’s eBay store for refurbished electronics products.
- Create attractive product listings with accurate descriptions, pricing, and photos.
- Handle order processing, shipping coordination, and customer queries.
- Track inventory, stock updates, and restocking plans.
- Research and implement effective eBay listing strategies to increase visibility and sales
- Analyze sales data and use insights to continually improve our eBay store performance.
- Respond to customer inquiries and issues in a timely and professional manner.
- Handle returns, refunds, and disputes in accordance with eBay policies.
- Develop and manage promotional campaigns to drive sales.
- Utilize SEO strategies to enhance product visibility in eBay search results.
- Stay updated with eBay policies, trends, and competitor activity.
JOB SPECIFICATION:
- Qualification: Bachelor’s degree in Business Administration, Marketing, E-Commerce, or a related field (preferred, but not mandatory)
- Experience: Proven 2 to 3 years’ experience in managing an eBay store or other online marketplaces.
- Familiarity with inventory management software and pricing tools
- Strong background in customer service, sales, and inventory management.
- Knowledge of SEO and online marketing strategies.
- Skills: Strong Communication, Customer Service, Problem-solving, Organizational & Time Management Skills.