Dispatch Executive

Description:

As a truck dispatcher, you're responsible for coordinating the movement of goods and materials by truck. Your job involves communicating with truck drivers, customers, and other stakeholders to ensure that shipments are picked up and delivered on time and in the most efficient manner possible.

The specific duties may vary depending on the company you work for, but some common responsibilities include:

1. Receiving and processing orders from customers or shippers.

2. Assigning and scheduling drivers to pick up and deliver shipments.

3. Monitoring the progress of shipments and updating customers on their status.

4. Communicating with drivers about their routes and any changes or delays.

5. Ensuring all necessary paperwork and documentation is completed accurately and on time.

6. Coordinating with other departments, such as logistics or customer service, to resolve any issues that may arise.

7. Maintaining accurate records of all shipments, including delivery times and any issues that may have occurred.

8. Ensuring that all drivers comply with safety regulations and company policies.

9. Respond to customer inquiries and complaints promptly and professionally.